Has the magic worn off the Magic Words?

They say “please” is passé and “thank you” has had its day, at least when it comes to your business. I’m not sure what I say, but it might be “Puh-leeze.” What the heck is wrong with polite? When it comes to business development, plenty, or so says sales expert Tom Batchelder. Those magic words…

How you can play to your base

Land on a website, turn on TV…if you’re a traditional type, pick up a newspaper. Wherever you get your news, you’ll notice the analysts always describe the president as “playing to his base.” Trump traipses around the country holding campaign rallies, whipping his core supporters into a frenzy. And alienating people who aren’t part of…

Mike Pence has company – maybe you?

How much business are you doing away from the office? At a working lunch, maybe. In the clubhouse after 18 holes. Or over a half-caf something-or-other at your local Starbucks? They all sound pretty innocuous, don’t they, no matter who’s at the table with you? Nothing untoward going on at the golf club for cryin’…

Turning the world upside down

You know how it is. You want to try something new. Do something different in your business, or maybe in your life. But you already know it’s too difficult, or too scary or it’s just not the sort of thing people like you do. That’s how I felt about yoga’s inversion poses. I mostly loved…

What do you think you can’t do?

I hate gym teachers. I think they’re evil. And that goes all the way back to Miss Peterson and the President’s Physical Fitness Program. President Kennedy’s Physical Fitness Program. Miss Peterson, with her beady eyes and Bermuda shorts. Her ridiculously athletic build. And President Kennedy … his own physical difficulties a well-kept secret, that guy…