Less Is So Much More

Whether you speak to an audience of hundreds at a conference … or a handful of colleagues around a conference table … discipline is your friend. Here’s what I mean by discipline. You can’t say everything you might like to say in the time you have available. You’ll need to choose what to leave in…

Get Back On The Horse

Ever tempted to just give up when something doesn’t turn out the way you’d hoped? It happens, right? You know your stuff, you’re good at what you do, and still … sometimes you don’t meet your own standards. How do you handle that? When I fall short, it’s easy to conclude I’m not cut out…

What Do They See You Say?

If you want people to like you, trust you, or buy from you, being congruent is critical whether you’re talking in a small meeting or speaking to a big crowd. My clients hear this all the time: “If what you say and what they see don’t match, people will believe what they see.” Your words…

What Do You Say With Your Eyes?

Whether you’re talking to one person or a roomful, you want to use all the tools you have available, don’t you? That’s how you’ll connect with people, demonstrate your confidence and expertise, and give them the information you have to share. It’s how you’ll persuade them to believe you and perhaps buy from you. The…

How To Connect With Clients and Customers

People tell me all the time they don’t like speaking. They’re too nervous to ever talk to a group. Or they just never do any kind of presentation, so they’re not interested in developing that skill. Here’s the thing. Speaking ability—or lack of it—shows up in surprising places. My friend Cindy is ready for a…