What Does Trustworthy Look Like?

Listen to the audio version of this post here. How do you know you can trust a person? A lot of folks will tell you they decide to believe in someone based on what they do rather than what they say. It’s pretty good advice, even when the person hasn’t said anything yet. Our initial…

Ever say “NO” to a virtual meeting?

Listen to the audio version of this post here.   Sometimes you feel like Zooming. Sometimes you don’t. It can be just too much, what with team meetings and client conversations and networking get-togethers. And then there are social gatherings on top of it all. (I’m crushed that I have to miss my National Speakers…

Jargon Is A Barrier To Communication

Listen to the audio version of this post here.   It’s a hard habit to break, speaking in “the special words or expressions used by your particular profession or group.” It’s a good habit to break, if you want to make a real impact on anyone outside your particular profession or group. So why do…

How’s Your Virtual Charisma?

Listen to the audio version of this post here.     You’ve heard me say how important it is now that we all discover how to shine on the virtual platforms we’re all using. Some of the old rules for commanding a room and connecting with the people in the room apply even when it’s…

How Much Is Too Much?

Listen to the audio version of this post here.   In a virtual meeting or at the front of a real-world room, it’s easy to fall into a trap when we’re speaking to attract clients and referrals. When we’re out to highlight our contribution to the company and advance to a new position. Or when…